Vietnamese CSR — Night Shift (Onsite QC) + Sign-On Bonus

Gratitude Philippines; Manila; On-site; PHP 436,000 - 895,000; Full time

Benefits offered by this job

Free Parking

Health Insurance

Life Insurance

Paid Training

Promotion to Permanent employee

Company events

Job summary

Gratitude Philippines in Quezon City is seeking a Multilingual Language - Vietnamese specialist for onsite customer support. The role requires fluent Vietnamese and English for training and client systems, plus handling interactions across phone, chat, and email.

The position offers shifting/night shifts with ASAP availability, a monthly salary of ₱39,112.60 to ₱80,159.33 (negotiable), a ₱20,000 sign-on bonus plus incentives, and potential for permanent placement.

Qualifications

• Fluent in Vietnamese and able to communicate professionally in English as needed.
• Working knowledge of English is required; training and client systems are in English.
• PH-based candidate with valid working VISA; Temporary Resident Visa accepted for non-Filipino applicants.

Responsibilities

• Handle inbound and outbound customer interactions through phone, chat, email, or other support channels.
• Provide customer support in English and Vietnamese.
• Assist customers with account inquiries, service requests, billing concerns, product information and general support needs.

Skills

Vietnamese language fluency

English communication

Customer service

BPO experience optional

Job description

Gratitude Philippines in Quezon City is seeking a Multilingual Language - Vietnamese specialist for onsite customer support. The role requires fluent Vietnamese and English for training and client systems, plus handling interactions across phone, chat, and email.

The position offers shifting/night shifts with ASAP availability, a monthly salary of ₱39,112.60 to ₱80,159.33 (negotiable), a ₱20,000 sign-on bonus plus incentives, and potential for permanent placement.