Verifications Specialist

CrewBloom, Inc; Metro Manila; Remote; PHP 521,000 - 868,000; Full time

Benefits offered by this job

Paid holidays

Paid time off from day one

Ongoing training

Team-focused remote culture

Job summary

CrewBloom, Inc is seeking a Verification Specialist to verify employment, education, references, and licenses for job applicants. This remote, phone-heavy role involves outbound/inbound calls, emailing schools and organizations, and researching data accuracy.

Candidates should excel in independent work, with strong communication and fast learning. Team-oriented remote culture, paid holidays, and ongoing training are provided as part of a clear career path.

Qualifications

• Experience in an office setting is required.
• 1+ year in U.S. domestic background screening preferred.
• Strong phone presence and professional demeanor.
• Excellent verbal and written communication, adaptable to audience.
• Proficient in G-Suite and MS Office; able to browse multiple windows.

Responsibilities

• Make daily outbound calls to verify education, employment, and references.
• Review and complete verification requests from clients.
• Research to determine next steps for verifications.
• Conduct internet research to verify education and employment data.
• Email schools, businesses, and organizations to verify information.
• Interview references to assess applicants' work history.
• Answer inbound calls on a multi-line system for Verifications.
• Meet team productivity and accuracy standards.
• Handle administrative tasks for the Verifications team.

Skills

Phone presence

Verbal communication

Written communication

Internet research

Typing 45 WPM

Independent work

Team collaboration

Multi-window navigation

Problem solving

Education

High School Diploma or equivalent

Tools

G-Suite

Microsoft Office

Job description

We are looking for a Verification Specialist to act as an extension of our team, verifying employment, education, professional references, and license status for job applicants on behalf of our clients.

This is a remote, phone-heavy role. You will make outbound calls, answer inbound calls, research and email schools, businesses, and professional organizations, and meet team productivity and accuracy standards. It suits a problem solver who works well independently, learns new systems quickly, and communicates clearly. The schedule has no nights or weekends, paid holidays, paid time off from day one, paid insurance premiums, ongoing training, career pathing, and a team-focused remote culture.

Key Responsibilities

• Make daily outbound calls to verify education, employment, and references provided by job applicants
• Review and complete verification requests ordered by clients
• Research to determine next steps for verifying information
• Conduct internet research to verify education and employment information
• Email businesses, schools, and professional organizations to verify applicant information
• Interview professional references to assess applicants' previous work history
• Answer inbound calls on a multi-line phone system for the Verifications Department
• Meet team productivity and accuracy standards
• Handle Verifications team administrative tasks, including file triage, mass texting/emailing, and monitoring the group inbox
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent
• 1+ year of experience in an office setting
• At least 1 year of experience in U.S. domestic background screening
• Strong phone presence with a professional demeanor
• Strong verbal and written communication skills, with the ability to adjust communication style to the audience
• Working knowledge of G-Suite and Microsoft Office products
• Ability to navigate multiple windows/browsers with ease and perform extensive internet research
• Typing speed of 45 WPMAbility to learn new software quickly and use systems accurately
• Ability to maintain regular and punctual attendance
• Ability to thrive in a fast-paced, changing environment
• Problem-solving mindset focused on creating solutions
• Able to work independently and as part of a team
• Ability to sit and be on the phone for extended periods

What we bring:

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
• Health: Save money on insurance with paid insurance premiums;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.