Verifications Specialist (Remote - Philippines)

Verified First; Philippines; A distancia; PHP 223.000 - 446.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-life balance

Remote-friendly culture

Ongoing training and growth

Descripción de la vacante

Verified First is a tech company focused on delivering cutting-edge background verification services. The Verifications Specialist will verify employment, education, references, and licenses for job applicants for clients.

The role involves outbound and inbound calls, internet research, email verification, and interview duties within a remote, fast-paced environment. No weekends, paid holidays, and ongoing training support growth.

Formación

• High School Diploma or equivalent required.
• 1+ year experience in an office setting.
• At least 1 year of experience in U.S. Domestic Background Screening.
• Strong phone presence required, with a professional demeanor.
• Working knowledge of G-Suite and Microsoft Office products.
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM.
• Ability to sit for extended periods, stay on the phone for extended periods, and conduct extensive internet research.

Responsabilidades

• Make outbound calls for education, employment, and reference verifications on behalf of clients.
• Review and complete verification requests as ordered by clients.
• Determine next steps to verify information through research.
• Answer inbound calls on a multi-line phone system for the Verifications Department.
• Email businesses, schools, and organizations to verify information.
• Conduct interviews with professional references to assess work history.
• Meet team productivity and accuracy standards.
• Administrative duties related to the Verifications team, including file triage and inbox management.
• Perform other duties as assigned.

Conocimientos

Phone presence

Communication

Learning quickly

Problem solving

Independent work

Teamwork

Educación

High School Diploma

Herramientas

G-Suite

Microsoft Office

Descripción del empleo

Position: Verification Specialist Status: Full-Time FLSA Code: Non-Exempt

About Us

Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!

Summary: The Verifications Specialist will serve as an extension of our team, verifying employment, education, professional references, and license status of job applicants for our clients.

How our Verifications Specialist spends their time

• Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients;
• Review and complete verification requests as ordered by our clients;
• Determine, through research, the next steps to verify information;
• Answer inbound calls on a multi-line phone system for the Verifications Department;
• Conduct internet research to verify education and employment information provided by job candidates;
• Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients;
• Conduct interviews with professional references to assess a job applicant's previous work history;
• Meet team productivity and accuracy standards;
• Administrative responsibilities related to the Verifications team, including but not limited to file triage, mass text/emailing, monitoring group inbox;
• Perform other duties as assigned.

What you bring

• Ability to maintain regular and punctual attendance;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and use systems accurately;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Qualifications

• High School Diploma or equivalent required;
• 1+ year(s) experience in an office setting;
• At least 1 year of experience in U.S. Domestic Background Screening;
• Strong phone presence required, with a professional demeanor;
• Working knowledge of G-Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Ability to sit for extended periods, ability to be on the phone for extended periods, perform extensive internet, and phone research.

What we bring

• Work-life balance: Enjoy your free time with no weekends, paid holidays, and paid time off starting on your first day;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.

Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.

The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.