Verifications Specialist

VerifiedFirst; Philippines; Remote; PHP 1,043,000 - 1,564,000; Full time

Benefits offered by this job

No nights or weekends

Paid holidays and PTO from day one

Remote work environment with team meet

Ongoing training and growth

Job summary

Verified First is a booming tech company delivering cutting-edge verification technology. The Verifications Specialist role focuses on verifying education, employment, references, and licenses for job applicants for clients.

Responsibilities include outbound/inbound calls, researching verifications, contacting schools and employers, and maintaining high accuracy while meeting productivity standards. This is a full-time remote position with opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• 1+ year of office experience.
• At least 1 year of U.S. Domestic Background Screening.
• Strong phone presence with professional demeanor.
• Proficient with G-Suite and Microsoft Office.
• Ability to switch between multiple windows/browsers and type 45 WPM.
• Comfortable with long calls and internet research.

Responsibilities

• Make outbound calls for education, employment, and reference verifications.
• Review and complete verification requests per client instructions.
• Determine next steps through research to verify information.
• Answer inbound calls on a multi-line system.
• Conduct internet research to verify education and employment details.
• Email schools, businesses, and organizations to verify information.
• Interview references to assess past work history.
• Meet team productivity and accuracy standards.
• Handle administrative duties for the Verifications team.

Skills

Communication

Problem solving

Attention to detail

Teamwork

Adaptability

Typing 45 WPM

Strong phone presence

Independent work

Time management

Education

High School Diploma

Office experience

U.S. Background Screening experience

Tools

G-Suite

Microsoft Office

Job description

Position:

Verification Specialist

Status:

Full-Time

FLSA Code:

Non-Exempt

About Us:

Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!

Summary:

The Verifications Specialist will serve as an extension of our team, verifying employment, education, professional references, and license status of job applicants for our clients.

How our Verifications Specialist spends their time:

• Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients;
• Review and complete verification requests as ordered by our clients;
• Determine, through research, the next steps to verify information;
• Answer inbound calls on a multi-line phone system for the Verifications Department;
• Conduct internet research to verify education and employment information provided by job candidates;
• Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients;
• Conduct interviews with professional references to assess a job applicant's previous work history;
• Meet team productivity and accuracy standards;
• Administrative responsibilities related to the Verifications team, including but not limited to file triage, mass text/emailing, monitoring group inbox;
• Perform other duties as assigned.

What you bring:

• Ability to maintain regular and punctual attendance;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and use systems accurately;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Qualifications:

• High School Diploma or equivalent required;
• 1+ year(s) experience in an office setting;
• At least 1 year of experience in U.S. Domestic Background Screening;
• Strong phone presence required, with a professional demeanor;
• Working knowledge of G-Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Ability to sit for extended periods, ability to be on the phone for extended periods, perform extensive internet, and phone research.

What we bring:

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
• Health: Save money on insurance with paid insurance premiums;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.

What are the next steps?

Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.

Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.

The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.