Vendor Performance & CX Data Specialist

RCBC Bankard Services Corporation; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

RCBC Bankard Services Corporation is seeking a detail-oriented professional to collate and maintain vendor performance reports across lines of business in Metro Manila. You will monitor Incident Reports to improve CX and reduce financial loss, and serve as the main contact for vendor user access requests with strict data security controls.

You will also assist in preparing payout reports and developing additional analytics to track vendor performance and issues not covered in standard reports.

Qualifications

• Graduate of a four-year course.
• Proficient in Excel and computer literacy.

Responsibilities

• Collates and maintains vendor performance reports across all lines of business.
• Monitors Incident Reports to improve CX and reduce financial loss.
• Acts as main contact for vendor access requests, ensuring data security.
• Prepares, reviews and ensures timely payout of vendor billings.
• Assists in developing additional reports to track vendor issues.

Skills

Excel

Education

Four-year degree

Job description

RCBC Bankard Services Corporation is seeking a detail-oriented professional to collate and maintain vendor performance reports across lines of business in Metro Manila. You will monitor Incident Reports to improve CX and reduce financial loss, and serve as the main contact for vendor user access requests with strict data security controls.

You will also assist in preparing payout reports and developing additional analytics to track vendor performance and issues not covered in standard reports.