USRN Training Specialist - Hybrid, PHP 100K Sign-On Bonus

Gratitude Philippines; Cebu City; Hybrid; PHP 670,000 - 893,000; Full time

Job summary

Gratitude Philippines is seeking a USRN Training Specialist for our El Paso Account. You will train and onboard healthcare professionals, applying Utilization Management knowledge to raise clinical standards and launch high-performing BPO teams.

The role combines classroom and digital facilitation, with flexible shifting schedules in a hybrid/temporary WFH setup across Cebu, plus BGC Taguig, Davao, and Clark, Pampanga.

Qualifications

• Active USRN License in good standing.
• 1–2 years UM experience in BPO/CPO.
• 1+ year of training, instructional, or teaching experience.
• Strong presentation skills and ability to use virtual learning tools.

Responsibilities

• Classroom & Digital Facilitation: deliver onboarding and upskilling modules.
• Knowledge Transfer: translate clinical workflows into learning paths.
• Trainee Performance Management: audit progress and coach trainees.

Skills

Utilization Management

Training

Teaching

Presentation skills

Virtual learning tools

Education

Active USRN License

Tools

Virtual learning tools

Job description

Gratitude Philippines is seeking a USRN Training Specialist for our El Paso Account. You will train and onboard healthcare professionals, applying Utilization Management knowledge to raise clinical standards and launch high-performing BPO teams.

The role combines classroom and digital facilitation, with flexible shifting schedules in a hybrid/temporary WFH setup across Cebu, plus BGC Taguig, Davao, and Clark, Pampanga.