USRN QA Specialist – Hybrid/Non-Voice, Utilization Review

Gratitude Philippines; Cebu City; Hybrid; PHP 391,000 - 614,000; Full time

Job summary

Gratitude Philippines is seeking a USRN QA Specialist (Non-Voice) to support El Paso & Hartford accounts. This role offers hybrid work setup (TWFH) and shifting schedules across locations nationwide in the Philippines, including BGC Taguig, Cebu, Davao, Clark, and Pampanga.

The candidate must have at least 1 year bedside experience, 1-2 years BPO/CPO Utilization Review/Utilization Management experience, and a USRN license. Onboarding will follow the recruitment process.

Qualifications

• At least 1 year of bedside experience.
• 1-2 years of BPO/CPO Utilization Review/Utilization Management experience.
• QA experience for at least 1 year.

Skills

Bedside experience

QA experience

BPO/CPO Utilization Review

Job description

Gratitude Philippines is seeking a USRN QA Specialist (Non-Voice) to support El Paso & Hartford accounts. This role offers hybrid work setup (TWFH) and shifting schedules across locations nationwide in the Philippines, including BGC Taguig, Cebu, Davao, Clark, and Pampanga.

The candidate must have at least 1 year bedside experience, 1-2 years BPO/CPO Utilization Review/Utilization Management experience, and a USRN license. Onboarding will follow the recruitment process.