USRN Training Specialist (Hartford Account_Hybrid/TWFH | Non-Voice

Gratitude Philippines; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Gratitude Philippines is seeking 2 USRN Training Specialists to transform clinical expertise into impactful training, coaching, and knowledge-sharing for healthcare professionals within a US healthcare environment.

The role supports the Hartford Account in a hybrid/temporary work-from-home setup across multiple locations (BGC, Taguig; Cebu; Davao; Clark, Pampanga) with shifting schedules. Start ASAP for candidates with USRN and UM experience and a passion for teaching.

Qualifications

• Active USRN license in any US state.
• 1–2 years of Utilization Management experience in BPO/CPO.
• At least 1 year of training or teaching experience.
• Strong clinical and healthcare knowledge.
• Excellent communication and presentation skills.
• A genuine passion for coaching, mentoring, and developing others.
• Ability to work effectively in a shifting environment.

Responsibilities

• Develop and deliver training for healthcare professionals.
• Coach and mentor staff to improve performance.
• Share knowledge to support Hartford Account.
• Work in a hybrid/temporary work-from-home setup.

Skills

USRN license

UM experience

Training experience

Teaching background

Clinical knowledge

Communication skills

Presentation skills

Coaching & mentoring

Adaptability

Job description

USRN TRAINING SPECIALIST

Turn your clinical expertise into an opportunity to teach, coach, and develop healthcare professionals.

Are you an USRN with Utilization Management experience and a passion for training or teaching?

We’re looking for 2 USRN Training Specialists to help develop and support healthcare professionals through effective training, coaching, and knowledge-sharing in a specialized US healthcare environment.

If you have a strong clinical foundation and enjoy helping others learn and succeed, this could be your next career opportunity!

• Position: USRN Training Specialist
• Account: Hartford Account
• Work Setup: Hybrid / Temporary Work From Home
• Schedule: Shifting
• Locations: BGC, Taguig | Cebu | Davao | Clark, Pampanga
• Start Date: ASAP

QUALIFICATIONS

• Active USRN license — any US state accepted
• 1–2 years of BPO/CPO Utilization Management experience
• At least 1 year of training or teaching experience
• Academe/teaching background is welcome
• Strong clinical and healthcare knowledge
• Excellent communication and presentation skills
• A genuine passion for coaching, mentoring, and developing others
• Ability to work effectively in a shifting environment

WHY CONSIDER THIS ROLE?

This is a great opportunity to move beyond traditional clinical operations and use your USRN and Utilization Management expertise to shape and develop other healthcare professionals.

USRN + UM EXPERIENCE + PASSION FOR TRAINING?