USRN Training Specialist

Gratitude Philippines; Cebu City; Hybrid; PHP 609,000 - 730,000; Full time

Job summary

Gratitude Philippines is seeking a USRN Training Specialist to deliver training for BPO/CPO Utilization Management with a healthcare focus. The role involves content delivery, knowledge transfer, and adapting to a shifting schedule across hybrid/temporary WFH arrangements.

Ideal candidates have 1–2 years in UM, 1 year in training, and strong communication and presentation skills. Academic teaching backgrounds are welcome; start ASAP with 2 headcount.

Qualifications

• At least 1–2 years of BPO/CPO Utilization Management experience.
• At least 1 year of training or teaching experience.
• Candidates with an academic/teaching background are welcome to apply.
• Strong communication and presentation skills.
• Ability to facilitate training and effectively transfer knowledge.
• Willingness to work on a shifting schedule.

Responsibilities

• Deliver training and transfer knowledge to learners.
• Apply healthcare and Utilization Management experience in training.
• Facilitate sessions and assess learning outcomes.

Skills

Utilization Management

Training delivery

Communication

Presentation

Facilitation

Shift work

Education

Academic/Teaching background

Job description

USRN Training Specialist

Account: Hartford Account
Work Setup: Hybrid / Temporary WFH
Work Schedule: Shifting
Salary: PHP 60,000 package (Fixed and non-negotiable)
Location: BGC Taguig, Cebu, Davao, or Clark, Pampanga
Start Date: ASAP
Headcount: 2

Job Overview

We are looking for USRN Training Specialists with experience in BPO/CPO Utilization Management and a strong background in training or teaching.

The ideal candidate will have the ability to effectively deliver training and transfer knowledge while applying their healthcare and Utilization Management experience.

Qualifications

• At least 1–2 years of BPO/CPO Utilization Management experience.

• At least 1 year of training or teaching experience.

• Candidates with an academic/teaching background are welcome to apply.

• Strong communication and presentation skills.

• Ability to facilitate training and effectively transfer knowledge.

• Willingness to work on a shifting schedule.

Required Certification / Credential

• USRN – Any State

Recruitment Process

1. Validation

2. Talkpush profile creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding