USRN Program Manager (Hartford Account)_TWHF | Non-Voice

Gratitude Philippines; Manila; Remote; PHP 900,000 - 1,300,000; Full time

Job summary

Gratitude Philippines is seeking an experienced USRN Program Manager to lead Hartford Account operations from a program level. You will drive Utilization Management processes and coach a team of UM professionals while coordinating with clinical leaders.

The role requires an active USRN license, 2 years UM experience, and proven supervisory capabilities. This temporary work-from-home position offers shifting schedules and opportunities to impact patient outcomes across sites in the Philippines.

Qualifications

• Active USRN license — any US state accepted.
• At least 1 year of recent clinical, hospital, or similar healthcare experience.
• At least 2 years of Utilization Management experience.
• At least 2 years of supervisory or managerial experience.
• Strong clinical SME with ability to apply knowledge to results.
• Strong understanding of healthcare operations and processes.
• Proven ability to lead teams, manage performance, and drive results.

Responsibilities

• Lead healthcare operations at program level.
• Apply clinical and process expertise to drive quality and performance.
• Provide leadership and guidance to UM teams.
• Drive operational excellence and results.

Skills

Active USRN license

Utilization Management experience

Supervisory/managerial experience

Analytical/problem-solving skills

Leadership/people management

Job description

USRN PROGRAM MANAGER

Lead with clinical expertise. Drive excellence. Make an impact.

Are you an Active USRN with strong Utilization Management experience and proven leadership skills?

We’re looking for an experienced USRN Program Manager to lead healthcare operations and apply deep clinical and process expertise to drive quality, performance, and operational excellence.

If you’re ready to take your USRN and Utilization Management experience to the next level, this could be your next career move!

• Position: USRN Program Manager
• Account: Hartford Account
• Work Setup: Temporary Work From Home (TWFH)
• Schedule: Shifting
• Locations: BGC, Taguig | Cebu | Davao | Clark, Pampanga
• Start Date: ASAP

QUALIFICATIONS

We’re looking for candidates who have:

• Active USRN license — any US state accepted
• At least 1 year of recent and relevant clinical, hospital, or similar healthcare experience
• At least 2 years of Utilization Management experience
• At least 2 years of recent and relevant supervisory or managerial experience
• Strong Clinical Subject Matter Expertise (SME) with the ability to apply technical and professional knowledge to achieve process-related results
• Strong understanding of healthcare operations and clinical processes
• Proven ability to lead teams, manage performance, and drive operational results
• Excellent analytical, decision-making, communication, and problem-solving skills

WHY CONSIDER THIS OPPORTUNITY?

This role is ideal for a USRN professional who wants to combine clinical expertise, Utilization Management knowledge, and people leadership in a program-level position.

USRN + UM + LEADERSHIP EXPERIENCE?

If you have the clinical expertise and leadership capability to drive results in a healthcare environment, we want to hear from you!