US Payroll Tech Support — On-site QC

Tasq Staffing Solutions; Philippines; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Free HMO

Night Differential

Program Incentives

Career Growth Opportunities (Pioneer A

Job summary

Tasq Staffing Solutions in Quezon City invites qualified applicants for a Technical Support Representative (US Payroll Account) to deliver first-class customer assistance via phone, email, and chat. You will diagnose and troubleshoot technical issues, document interactions, and provide informed solutions to improve user experience.

On-site role with shifting schedules, you will collaborate with internal teams to ensure timely resolutions for an international client base.

Qualifications

• High school diploma or senior high school graduate
• Minimum 1 year experience handling an international voice account
• Fluent in spoken and written English

Responsibilities

• Assist customers with inquiries via phone, email, and chat
• Diagnose and troubleshoot technical issues
• Document and track customer interactions and issues
• Provide comprehensive guidance to enhance user experience
• Collaborate with internal teams to resolve issues

Job description

Tasq Staffing Solutions in Quezon City invites qualified applicants for a Technical Support Representative (US Payroll Account) to deliver first-class customer assistance via phone, email, and chat. You will diagnose and troubleshoot technical issues, document interactions, and provide informed solutions to improve user experience.

On-site role with shifting schedules, you will collaborate with internal teams to ensure timely resolutions for an international client base.