US Mortgage Processor

Nightowl Consulting; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Nightowl Consulting in the Philippines is seeking a detail-oriented mortgage file processor to track LO notes and monitor incoming application emails. You will set up Encompass files, calculate incomes for wage earners and SE borrowers, and order appraisals when needed to ensure timely funding.

Responsibilities include reviewing file setup with client documents, correcting errors, and maintaining a desk tracker to prevent any file from slipping through. Strong organizational skills are essential.

Responsibilities

• Track Lead notes received from LO (Loan Officer)
• Monitor incoming “App Submitted” emails, and set up Encompass files to align with LO Lead Notes
• Complete “File Set-up” review when App & Docs are received from the client, including ordering credit, organizing docs in Encompass, correcting obvious errors on the client app
• Ability to calculate income for Wage Earners and SE borrowers
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
• Ensure EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Job description

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
• Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Ability to calculate income for Wage Earners and SE borrowers
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.