US Collections Specialist – Onsite Cebu

MicroSourcing International; Cebu City; On-site; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Healthcare coverage day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Collections Specialist in Cebu City to manage customer receivables and maintain trusted relationships while ensuring timely payments.

You will actively follow up with US-based clients, issue statements, process credits, and escalate issues as needed. The role requires English fluency, a 4-year degree, and familiarity with SAP B1 or ERP systems. This onsite position offers competitive rewards and growth opportunities.

Qualifications

• Fluent in English required for both written and spoken communication.
• Experience collecting from US-based customers is required.
• A 4-year university degree is highly preferred.
• Experience with SAP B1 or ERP systems is a plus.
• Basic accounting knowledge is preferred.

Responsibilities

• Follow up with assigned customers to ensure prompt collection.
• Issue periodic account statements and engage key customers for collections.
• Call customers with overdue payments and secure the collection.
• Escalate issues promptly and process credits/RMA as needed.
• Identify accounts for insurance claim or collection procedures.

Skills

Fluent English

US customer collection experience

Education

4-year university degree

Tools

SAP B1

Job description

MicroSourcing is seeking a Collections Specialist in Cebu City to manage customer receivables and maintain trusted relationships while ensuring timely payments.

You will actively follow up with US-based clients, issue statements, process credits, and escalate issues as needed. The role requires English fluency, a 4-year degree, and familiarity with SAP B1 or ERP systems. This onsite position offers competitive rewards and growth opportunities.