Credit and Collection Associate

Hafele Philippines, Inc.; Mandaue; On-site; PHP 279,000 - 446,000; Full time

Job summary

Hafele Philippines, Inc. in Cebu City is seeking a dedicated Credit and Collection Associate to join our Cebu Office.

In this full-time role, you will manage accounts receivable, monitor collections, and maintain strong customer relationships to ensure timely payments. You will reconcile client accounts, follow up daily on outstanding balances, prepare statements, and support the accounting team with routine tasks.

Qualifications

• Bachelor’s degree in accounting, business management, or a similar field.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.

Responsibilities

• Reconciliation and analysis of client's accounts.
• Daily collection follow-up.
• Preparation and sending of statement of account.
• Preparation of counter receipts.
• Matching of payments against invoices in the system.
• Preparing summary 2307 (EWT form) and forwarding to Accounting Dept.
• Preparing client visit reports.

Skills

Negotiation

Communication

Debt collection knowledge

Patience and resilience

Education

Bachelor’s degree in accounting or related field

Tools

Accounting software

Job description

We are seeking a dedicated Credit and Collection Associate to join our team in the Cebu Office (L. Jaime St., Maguikay, Mandaue City). In this full-time position, you will be responsible for managing accounts receivable and credit control processes, ensuring timely collections and maintaining strong customer relationships.

What you'll be doing

• Reconciliation and analysis of client's accounts.
• Daily collection follow-up.
• Preparation and sending of statement of account.
• Preparation of counter receipts.
• Matching of payments against invoices in the system. (For handled accounts only)
• Preparing summary 2307 (EWT form) and forwarding the same to the Accounting Dept. Proper recording.
• Preparing client visit reports.

What we're looking for

• Bachelor’s degree in accounting, business management, or a similar field.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.