US Banking Support - Fixed Weekends Off, Onsite Cebu

Gratitude Philippines; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO for 2 dependents

13th month pay

Life insurance

Leave credits

Annual appraisal

Job summary

Firstsource Solutions Cebu is hiring for a US Banking account with a pioneer batch. This 100% onsite role operates on US night shifts and offers fixed weekends off, competitive compensation, and employer benefits. Join a growing BPO family in Cebu City and grow with us.

We value candidates with at least 6 months of US account BPO experience, complete documents, and readiness to start ASAP. Training starts soon with salary on Day 1 of training and opportunities for appraisal and growth.

Qualifications

• At least 6 months BPO experience handling a US Account is REQUIRED.
• Must have complete Education and Employment documents ready.
• Must be willing to work 100% onsite in Cebu City.
• Must be willing to work US night shifts.
• Can start ASAP.

Responsibilities

• Handle customer inquiries related to US Banking accounts
• Provide exceptional customer service for financial and banking concerns
• Deliver high-quality support and ensure compliance
• Achieve customer satisfaction targets

Skills

US Banking account experience

Customer service

BPO experience

Education

Education documents ready

Job description

Firstsource Solutions Cebu is hiring for a US Banking account with a pioneer batch. This 100% onsite role operates on US night shifts and offers fixed weekends off, competitive compensation, and employer benefits. Join a growing BPO family in Cebu City and grow with us.

We value candidates with at least 6 months of US account BPO experience, complete documents, and readiness to start ASAP. Training starts soon with salary on Day 1 of training and opportunities for appraisal and growth.