UK Banking Support Specialist – Onsite & Bonuses

The Hird Corp.; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Commission

Performance bonus

Holiday gifts

Incentives

HMO

Job summary

The Hird Corp. is seeking experienced Financial Customer Service Representatives to support a UK-based banking account.

This on-site role in Quezon City requires handling customer inquiries, providing account-related assistance, resolving concerns, and delivering excellent service while adhering to company and client standards. Ideal candidates have 1–2 years of experience in US/UK banking within a contact center, with strong communication skills and the ability to work on shifting schedules.

Qualifications

• Experience in US/UK banking/financial accounts within a contact center is required.
• Strong problem-solving and customer service skills are essential.
• Excellent communication and ability to interact with international customers.

Responsibilities

• Handle inquiries for a UK-based banking/financial account.
• Provide account-related assistance and resolve customer concerns.
• Deliver high-quality service in a fast-paced, on-site environment.

Skills

Customer service

Communication

Problem solving

English proficiency

Education

High School diploma / some college

Job description

The Hird Corp. is seeking experienced Financial Customer Service Representatives to support a UK-based banking account.

This on-site role in Quezon City requires handling customer inquiries, providing account-related assistance, resolving concerns, and delivering excellent service while adhering to company and client standards. Ideal candidates have 1–2 years of experience in US/UK banking within a contact center, with strong communication skills and the ability to work on shifting schedules.