Trust Banking Account Manager — Key Client Partner

Metrobank; Taguig, Binondo; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Metrobank is seeking an Account Manager in the Account Management Department to serve as the central point of contact for traditional trust clients. You will own the relationship, work toward volume and income targets, and oversee onboarding of new trust clients.

You will build trusted advisor relationships with key accounts, deliver solutions aligned to client needs, and collaborate with sales partners to identify growth opportunities and ensure timely delivery of services.

Qualifications

• 3+ years of relevant work experience in trust banking and account management.
• Strong stakeholder management and ability to align client requirements with bank products.
• Excellent communication, presentation, and negotiation skills.
• Able to work in a fast-paced, competitive environment.
• TCP and SEC Fixed Income Market Salesmen certifications are highly preferred.

Responsibilities

• Acts a central point person and is responsible for the over-all relationship management with traditional trust clients
• Responsible for the volume & income targets for traditional trust business
• Responsible for the evaluation & onboarding of newtraditional trust clients
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet profitability quotas
• Forecast and track key account metrics an prepare reports on account status
• Ensures adherence of the account management activities to the terms of the contract, internal bank policies and regulatory standards
• Collaborate with bank sales partners to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed

Skills

Stakeholder management

Communication

Negotiation

Fast-paced environment

Job description

Metrobank is seeking an Account Manager in the Account Management Department to serve as the central point of contact for traditional trust clients. You will own the relationship, work toward volume and income targets, and oversee onboarding of new trust clients.

You will build trusted advisor relationships with key accounts, deliver solutions aligned to client needs, and collaborate with sales partners to identify growth opportunities and ensure timely delivery of services.