Trust Account Manager — Strategic Relationships & Growth

Metrobank

Taguig

Hybrid

PHP 600,000 - 900,000

Full time

2 days ago

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Job summary

Metrobank is seeking an Account Manager for the Account Management Department to oversee trust client relationships, drive volume and income targets, and onboard new clients. You will cultivate trusted advisor relationships with key stakeholders and ensure timely delivery of solutions aligned with client objectives.

The role requires strong communication, negotiation, and presentation skills, with at least three years in trust banking.

Qualifications

At least three years in trust banking and account management.
Strong stakeholder management and ability to align client needs with bank products.
Effective communication, presentation, and negotiation skills.
Experience in fast-paced, competitive environments; TCP and SEC certifications preferred.

Responsibilities

Act as a central point person for overall relationship management with traditional trust clients.
Be responsible for volume and income targets for traditional trust business.
Evaluate and onboard new traditional trust clients.
Develop trusted advisor relationships with key accounts and executives.
Ensure timely delivery of solutions according to client needs and objectives.
Develop new business with existing clients and identify profitability opportunities.
Forecast and track key account metrics and prepare status reports.
Ensure adherence to contract terms, bank policies, and regulatory standards.
Collaborate with bank sales partners to identify and grow opportunities.
Assist with challenging client requests or escalations as needed.