ACCOUNT MANAGER, ACCOUNT MANAGEMENT DEPARTMENT 5

Metrobank; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Metrobank is seeking an Account Manager to handle the overall relationship management with traditional trust clients at the Account Management Department 5. The role emphasizes driving volume and income targets, onboarding new trust clients, and developing trusted advisor relationships with key accounts.

Candidates should have at least three years in trust banking and account management, strong stakeholder management, and excellent communication, presentation, and negotiation skills.

Qualifications

• Requires at least three years of relevant work experience in trust banking and account management.
• Strong stakeholder management; ability to match client's business requirements with bank products and services.
• Excellent communication, presentation, and negotiation skills.
• Able to thrive in a fast-paced, competitive environment.
• TCP and SEC Fixed Income Market Salesmen certifications are highly preferred.

Responsibilities

• Act as central point person for overall relationship management with traditional trust clients.
• Meet volume and income targets for traditional trust business.
• Evaluate and onboard new traditional trust clients.
• Develop trusted advisor relationships with key accounts and executives.
• Ensure timely delivery of solutions aligned to client needs and objectives.
• Identify opportunities to grow existing business and improve profitability.
• Forecast and track account metrics and prepare status reports.

Education

Three years of experience in trust banking/account management

Stakeholder management

Communication, presentation, negotiation

Fast-paced, competitive environment

TCP and SEC Fixed Income Market Salesmen certifications preferred

Job description

ACCOUNT MANAGER, ACCOUNT MANAGEMENT DEPARTMENT 5

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title:Account Manager

Job Summary:

• Acts a central point person and is responsible for the over-all relationship management with traditional trust clients
• Responsible for the volume & income targets for traditional trust business
• Responsible for the evaluation & onboarding of newtraditional trust clients
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet profitability quotas
• Forecast and track key account metrics an prepare reports on account status
• Ensures adherence of the account management activities to the terms of the contract, internal bank policies and regulatory standards
• Collaborate with bank sales partners to identify and grow opportunities
• Assist with challenging client requests or issue escalations as needed

Role Exposure:

• Become well-versed in the trust banking industry
• Understand how trust products work and how this can help clients
• Discover future opportunities in Financial Markets Sector and Trust Banking Group

Qualifications:

• With at least three years of relevant work experience in trust banking and account management
• Strong stakeholder management; ability to match client's business requirements with Bank's products and services
• Effective communication, presentation, and negotiation skills
• Able to work in a fast-paced, competitive environment
• Candidates with TCP and SEC Fixed Income Market Salesmen certifications are highly preferred

Locations: Metrobank BGC Center, Taguig/ Metrobank Downtown (Binondo)