The Trucking Manager is responsible for overseeing subcontracted trucking operations across Division 1, covering Customs Clearance & Brokerage (CCB), Ocean Freight Export, Ocean Freight Import, and Domestic operations. This role ensures the efficient coordination of third-party trucking service providers, optimization of transportation costs, and timely delivery of trucking services in support of business unit requirements and organizational objectives. The position is responsible for maintaining operational efficiency, service quality, and profitability while driving continuous improvement and business growth.
Key Responsibilities
Trucking Operations & Management
- Oversee and manage subcontracted trucking operations across CCB, Ocean Freight Export, Ocean Freight Import, and Domestic business units.
- Ensure the efficient planning, coordination, and execution of trucking requirements to support operational and customer demands.
- Monitor trucking capacity, availability, and service performance to ensure timely and reliable transportation services.
- Coordinate closely with business units to address operational requirements, service concerns, and transportation-related issues.
- Ensure optimal utilization of available trucking resources while maintaining operational efficiency and service quality.
Subcontractor Management & Cost Optimization
- Manage and evaluate third-party trucking service providers to ensure compliance with established service standards and operational requirements.
- Screen and assess potential trucking subcontractors and facilitate accreditation recommendations in coordination with the appropriate departments.
- Negotiate competitive trucking rates and service arrangements to support cost efficiency and profitability.
- Monitor transportation costs, subcontractor performance, and operational expenses to achieve established financial targets.
- Maintain awareness of trucking market developments, port conditions, transportation rates, and relevant industry policies.
Performance Monitoring & Continuous Improvement
- Establish, monitor, and evaluate key performance indicators (KPIs) to measure trucking service efficiency and operational effectiveness.
- Analyze operational concerns, customer complaints, and service deviations to implement appropriate corrective and preventive actions.
- Identify opportunities to improve trucking processes, resource allocation, and service delivery.
- Support the achievement of revenue, cost, and operational performance targets.
- Develop and implement strategies to improve subcontractor reliability, operational productivity, and overall service quality.
Leadership & Cross-Functional Collaboration
- Provide leadership, guidance, and supervision to assigned trucking personnel.
- Coordinate with various business units and internal stakeholders to ensure alignment of trucking operations with business requirements.
- Foster effective working relationships with subcontractors, operations teams, and other departments.
- Promote a culture of accountability, teamwork, continuous improvement, and operational excellence.
Job Qualifications
- Bachelor's degree in Industrial Engineering, Business Administration, Logistics, Supply Chain Management, or any related course.
- At least five (5) years of relevant experience in trucking, transportation, or logistics operations, with supervisory or managerial responsibilities.
- Experience in managing third-party trucking service providers and subcontracted transportation operations is highly preferred.
- Familiarity with port-related trucking, ocean freight import and export movements, and domestic transportation operations is an advantage.
Skills & Competencies
- Strong planning, organizing, and trucking operations management skills.
- Excellent negotiation, cost management, and vendor management skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent communication, coordination, and interpersonal skills.
- Strong leadership and people management capabilities.
- Knowledge of trucking rates, transportation operations, subcontractor accreditation, and performance monitoring.
- Proficient in Microsoft Office applications, particularly Excel.
- Results-driven with the ability to manage multiple operational requirements and implement effective solutions.