Transport Operations/Logistics Senior Manager

Watsons Personal Care Stores (Philippines), Inc.; Biñan; Presencial; PHP 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

Watsons Personal Care Stores (Philippines), Inc. is seeking a senior leader to manage the Central Transport Operations across DC1, DC2, DC3, and eDC.

You will establish standards, governance, and initiatives to improve service, productivity, and cost-to-serve while ensuring issue resolution and stakeholder alignment. You will drive network optimization, monitor performance with dashboards, and lead a high-performing Central Transport organization by developing leaders and strengthening

Formación

• Bachelor’s degree in logistics, supply chain, business admin or related field with 8+ years in transport ops.
• At least 3–5 years in a managerial leadership role.
• Strong knowledge of transport operations, routing, truck utilization, service level management, and cost-to-serve.

Responsabilidades

• Manage transport operations across DC1, DC2, DC3 and eDC with defined performance expectations and targets.
• Drive optimization of capacity, truck utilization, route efficiency and backload opportunities.
• Lead centralized transport performance monitoring through dashboards, KPIs, SLA tracking and reviews.
• Oversee resolution of significant transport issues through root cause analysis and escalation across stakeholders.
• Govern transport partners via service agreements, standards, and structured performance reviews.
• Drive continuous improvement and standardization of transport processes and ways of working.
• Collaborate with Warehouse Ops, R&F, Finance, Procurement to align transport priorities and deliver network-wide improvements.
• Develop and strengthen the Central Transport organization by building leadership and succession readiness.

Conocimientos

Transport operations

3PL management

Performance governance

Leadership

Analytical thinking

Educación

Bachelor’s degree in Logistics / Supply Chain / Business Administration

Descripción del empleo

About the role

You will be responsible for managing the Central Transport Operations function across DC1, 2, 3, & eDC to ensure reliable, efficient, and cost-effective transport performance. You will establish transport standards and performance governance, drive network and resource optimization, strengthen 3PL performance, and lead initiatives that improve service, productivity, and cost-to-serve. You will also ensure effective issue resolution, stakeholder alignment, and development of the Central Transport organization to support scalable and sustainable transport operations.

Key responsibilities

• Manage transport operations across DC1, DC2, DC3, and eDC by establishing performance expectations and ensuring service, productivity, cost, and operational targets are consistently achieved
• Drive optimization of transport capacity, truck utilization, fill rate, route efficiency, and backload opportunities to improve network productivity and cost-to-serve
• Lead centralized transport performance monitoring through dashboards, KPIs, SLA tracking, and regular performance reviews, ensuring visibility of trends, risks, and opportunities across the network
• Oversee resolution of significant and recurring transport issues, delays, and service disruptions by driving root cause analysis, corrective actions, and effective escalation across stakeholders
• Lead governance of transport partners by ensuring compliance with service agreements, operational standards, and performance expectations, including structured performance reviews and escalation management
• Drive continuous improvement and standardization of transport processes, systems, and ways of working to strengthen efficiency, visibility, compliance, scalability, and cost effectiveness
• Partner with Warehouse Operations, R&F, Finance, Procurement, and other key stakeholders to align transport priorities, resolve critical issues, and deliver network-wide improvements
• Build a high-performing Central Transport organization by developing Assistant Managers and transport teams, driving performance, strengthening succession readiness, and fostering accountability and continuous improvement

About you

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, IE, or any related field with 8 years of experience in transport operations, logistics, distribution, or supply chain management, with at least 3–5 years in a managerial leadership role
• Strong knowledge of transport operations, network planning, routing, truck utilization, service level management, and cost-to-serve
• Proven experience in managing 3PL providers, transport vendors, performance governance, and operational escalations
• Strong analytical and problem-solving skills
• Proven track record in driving process improvement, operational excellence, and standardization across multiple sites