Dispatcher

Nade Trucking Services; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Nade Trucking Services is seeking an experienced Dispatch Coordinator in Manila to plan and monitor daily trucking operations, coordinate port-to-destination movements, and ensure accurate documentation for each delivery.

You will work closely with drivers, port operators, and logistics partners to maintain on-time performance and cost control. This role requires routing, tracking, and proactive problem resolution.

Qualifications

• Minimum 1 year in dispatching for trucking, logistics, or freight forwarding.
• Import/export operations experience preferred.
• Hands-on experience with TABS booking procedures and manifest preparation.
• Willingness to work flexible hours, including weekends and holidays.
• Bachelor’s degree in a related field preferred.

Responsibilities

• Schedule and assign trucking jobs based on container delivery schedule and client requirements.
• Coordinate pick-up and delivery of containers from major ports or container yards to designated destinations.
• Ensure all delivery document requirements are complete upon dispatch.
• Manage petty cash expenses for deliveries.
• Process TABS reservations to secure port entry schedules for trucks.
• Coordinate with port operators, shipping lines, customs brokers, and warehouse teams to ensure smooth cargo flow.
• Provide clear trip instructions and updates to drivers; monitor adherence to schedules and company policies.
• Prepare daily trip summaries, incident reports, and delivery confirmation records.
• Address operational challenges such as port congestion or delays and implement contingency measures.

Skills

Dispatching experience

Fleet coordination

Driver communication

Documentation handling

Education

Bachelor’s degree in Logistics, Supply Chain Management, Transportation

Vocational or technical training in logistics operations

Tools

TABS system

Job description

Key Responsibilities

• Daily Dispatch Operations

  • Schedule and assign trucking jobs based on container delivery schedule, and client requirements.

  • Coordinate pick-up and delivery of containers from major ports or container yards to designated destinations.

  • Ensure all document requirements for the delivery is complete upon dispatch

  • Manage/liquidate petty cash expenses for deliveries.

• TABS Booking & Manifest Management

  • Process Terminal Appointment Booking System (TABS) reservations to secure port entry schedules for trucks.

  • Ensure each TABS booking has a corresponding truck assignment and manifest to avoid no-shows and penalties.

• Cargo Movement Coordination

  • Monitor ongoing trips to ensure timely execution of delivery schedules.

  • Coordinate with port operators, shipping lines, customs brokers, and warehouse teams to ensure smooth cargo flow.

• Driver/Helper Communication & Supervision

  • Provide clear trip instructions, updates, and operational guidance to drivers.

  • Monitor driver performance, adherence to schedules, and compliance with company policies.

  • Monitor helper’s update on the delivery status

• Fleet Monitoring & Reporting

  • Use fleet management tools to track status of deliveries

  • Prepare daily trip summaries, incident reports, and delivery confirmation records.

• Problem Resolution

  • Address operational challenges such as port congestion, equipment unavailability, traffic delays, and customs holds.

  • Implement contingency measures to prevent costly service disruptions.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Transportation, or related field (preferred).
• Vocational or technical training in logistics operations (acceptable with relevant experience).
• Minimum 1 year in dispatching for trucking, logistics, or freight forwarding, preferably in import/export operations.
• Hands-on experience with TABS booking procedures, manifest preparation, and petty cash disbursement for trip expenses is highly preferred.
• Willingness to work flexible hours, including weekends and holidays, as required by operations and client schedules.