Travel Sales Team Lead — Drive Conversions & Coaching

One Outsource Direct Corporation; Philippines; On-site; PHP 700,000 - 900,000; Full time

Job summary

One Outsource Direct Corporation seeks an experienced Travel Sales Manager to lead and coach the travel sales team, driving targets and performance. You will ensure effective use of GDS, CRM, and sales tools while implementing sales strategies.

The ideal candidate has 3–5 years in travel sales (OTA, consolidators, airline desks or travel BPO), proven team leadership, and working knowledge of Amadeus or Sabre. IATA accreditation and BSP/ADM familiarity are highly valued.

Qualifications

• Bachelor’s degree in Tourism or related field.
• 3–5 years of experience in travel sales within an online environment.
• Experience in OTA, consolidator, airline sales desk, or travel BPO.
• 2+ years managing a sales team of five or more consultants to achieve targets.
• Working knowledge of Amadeus, Sabre or other GDS is required.
• Exposure to flights plus hotels, cruise, or insurance products.
• CRM and call-recording QA tools familiarity preferred.
• IATA accreditation knowledge.
• BSP or ADM experience.

Responsibilities

• Lead and coach the travel sales team to achieve sales and conversion targets.
• Monitor daily sales performance, productivity, and booking results.
• Handle escalated customer concerns and complex travel inquiries.
• Ensure proper use of GDS, CRM, and sales tools.
• Implement sales strategies and provide regular performance coaching.

Skills

Leadership

Sales coaching

Performance monitoring

Customer escalation handling

Education

Bachelor’s degree in Tourism or related

Tools

Amadeus

Sabre

GDS

CRM

Call-recording QA tools

IATA

BSP/ADM experience

Job description

One Outsource Direct Corporation seeks an experienced Travel Sales Manager to lead and coach the travel sales team, driving targets and performance. You will ensure effective use of GDS, CRM, and sales tools while implementing sales strategies.

The ideal candidate has 3–5 years in travel sales (OTA, consolidators, airline desks or travel BPO), proven team leadership, and working knowledge of Amadeus or Sabre. IATA accreditation and BSP/ADM familiarity are highly valued.