Travel Sales Consultant

Thompson Property Management Corp.; Taguig; On-site; PHP 180,000 - 280,000; Full time

Job summary

A property management company in Metro Manila seeks an experienced travel coordinator to manage client travel needs. Responsibilities include organizing and planning travel from start to finish, negotiating vendor contracts, and providing exceptional customer service. A healthy experience in travel coordination and strong communication skills are essential for the role.

Qualifications

• 1-3 years' experience in travel management or a relevant field.
• Excellent communication skills across calls, email, and in-person interactions.

Responsibilities

• Determining clients’ needs and suggesting suitable travel packages.
• Organizing travels from beginning to end, including tickets and accommodation.
• Researching and negotiating with travel vendors for the best packages.
• Researching and negotiating with travel vendors for the best possible rates and packages
• Preparing marketing and promotional methods to sell tour itinerary packages
• Staying informed about travel trends, regulations and industry-related news to offer the best possible service
• Arranging travel for business and vacation customers
• Determining destination, modes of transportation, travel dates, costs and accommodations
• Planning and selling transportation and accommodations using knowledge of travel routes
• Calculating total travel costs and handing out final itinerary to customer
• Answering questions regarding travel regulations, passports and visas
• Using travel experience to sell the products and destinations
• Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
• Preparing and issuing invoices, receipt payments and maintain financial documents
• Providing an excellent experience on calls to maximize booking potential, drive customer loyalty and referrals
• Consistently achieving individual sales and performance goals
• Collaborating with team members to share knowledge, expertise, and best practices to enhance the overall customer experience.

Skills

Strong communication skills

Sales ability

Customer service orientation

Job description

Responsibilities

• Determining clients’ needs and suggesting suitable travel packages
• Organizing travels from beginning to end, including tickets, accommodation and transportation
• Supplying travelers with pertinent information and useful travel/holiday materials
• Researching and negotiating with travel vendors for the best possible rates and packages
• Preparing marketing and promotional methods to sell tour itinerary packages
• Staying informed about travel trends, regulations and industry-related news to offer the best possible service
• Arranging travel for business and vacation customers
• Determining destination, modes of transportation, travel dates, costs and accommodations
• Planning and selling transportation and accommodations using knowledge of travel routes
• Calculating total travel costs and handing out final itinerary to customer
• Answering questions regarding travel regulations, passports and visas
• Using travel experience to sell the products and destinations
• Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
• Preparing and issuing invoices, receipt payments and maintain financial documents
• Providing an excellent experience on calls to maximize booking potential, drive customer loyalty and referrals
• Consistently achieving individual sales and performance goals
• Collaborating with team members to share knowledge, expertise, and best practices to enhance the overall customer experience.

must 1- 3 years' experience

strong communication skills