Travel & Hospitality Customer Service Representative

Gratitude Philippines; Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Gratitude Philippines is seeking customer-focused individuals to join our Travel & Hospitality account as Customer Service Representatives in Manila. You will assist customers with travel-related inquiries, provide accurate information, and deliver excellent service.

Requirements include at least six months of BPO or customer service experience, a high school diploma, strong communication and interpersonal skills, and the ability to navigate multiple systems.

Qualifications

• At least six months of BPO or customer service experience.
• At least a high school graduate.
• Good communication and interpersonal skills.
• Strong problem-solving and customer service abilities.
• Basic computer skills and the ability to navigate multiple systems.
• Willingness to work onsite and follow the account's assigned schedule, if applicable.
• Knowledge of travel reservations is an advantage but is not required unless specified by the employer.

Skills

Communication

Interpersonal skills

Problem-solving

Customer service

Attention to detail

Education

High School Graduate

Tools

Basic computer skills

Job description

We are seeking customer-focused individuals to join our Travel & Hospitality account as Customer Service Representatives. The successful candidates will assist customers with travel-related inquiries, provide accurate information, and deliver excellent customer service.

Qualifications

• - At least six months of BPO or customer service experience.
• - At least a high school graduate.
• - Good communication and interpersonal skills.
• - Strong problem-solving and customer service abilities.
• - Basic computer skills and the ability to navigate multiple systems.
• - Willingness to work onsite and follow the account's assigned schedule, if applicable.
• - Knowledge of travel reservations is an advantage but is not required unless specified by the employer.