Customer Service Representative – Airline & Travel Sales Account

The HIRD- Philippines; Cebu City; On-site; PHP 279,000 - 469,000; Full time

Job summary

The HIRD- Philippines in Cebu City is seeking an energetic Airline and Travel Sales agent to handle customer inquiries, reservations, and travel-related transactions onsite. You will assist customers with airline bookings while promoting travel products, vacation packages, and other available services to international customers.

The role requires excellent verbal communication, BPO experience, and a willingness to work in a shifting schedule on-site.

Qualifications

• Completed at least 2 years in college with no back subjects, or a college graduate.
• At least 6 months of recent, solid BPO experience.
• Excellent verbal communication skills, with fluency close to Standard American English.
• Strong customer service and problem-solving skills.
• Willing to work onsite and in a shifting schedule.
• High School Graduate or College Graduate.
• At least 6 months of solid BPO Sales experience in a pure international voice account.
• Excellent verbal communication skills, with proficiency close to Standard American English.
• Strong sales, negotiation, and customer engagement skills.
• Willing to work onsite and in a shifting schedule.

Responsibilities

• Handle customer inquiries, reservations, and travel-related transactions.
• Assist customers with airline bookings while promoting travel products, vacation packages, and other available services.

Skills

Verbal communication

BPO experience

Customer service

Problem-solving

Sales

Negotiation

Willing to work onsite

Shift work

Education

Completed at least 2 years in college

High School Graduate or College Graduate

Job description

Work Setup: 100% On-site | International Voice

Be part of our Airline and Travel Sales Account, handling customer inquiries, reservations, and travel-related transactions. Assist customers with airline bookings while promoting travel products, vacation packages, and other available services.

QUALIFICATIONS

• Completed at least 2 years in college with no back subjects, or a college graduate.
• At least 6 months of recent, solid BPO experience.
• Excellent verbal communication skills, with fluency close to Standard American English.
• Strong customer service and problem-solving skills.
• Willing to work onsite and in a shifting schedule.
• High School Graduate or College Graduate.
• At least 6 months of solid BPO Sales experience in a pure international voice account.
• Excellent verbal communication skills, with proficiency close to Standard American English.
• Strong sales, negotiation, and customer engagement skills.
• Willing to work onsite and in a shifting schedule.