Travel GDS Representative ( work onsite set-up)

Metacom Careers; Taguig; On-site; PHP 279,000 - 424,080; Full time

Job summary

Metacom Careers is seeking a Travel GDS Customer Service professional in Metro Manila to assist clients with booking and managing travel arrangements using GDS platforms.

We value exceptional communication, problem-solving abilities, and accurate reservations. You will stay current with GDS features and travel trends, collaborating with colleagues to improve service quality in a dynamic, fast-paced environment.

Qualifications

• High School diploma or equivalent.
• 1–3 years of Travel GDS customer service experience.
• Proficient in using GDS systems (Amadeus, Sabre, Galileo).
• Strong interpersonal and customer-focused attitude.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist clients with booking and managing travel arrangements using GDS.
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Skills

Customer service

Communication

Problem solving

Education

High School diploma

Tools

Amadeus

Sabre

Galileo

Job description

Description

• Assist clients with booking and managing travel arrangements using Global Distribution Systems (GDS).
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 1-3 years in a Travel GDS customer service
• Skills and Competencies: Proficient in using GDS systems (such as Amadeus, Sabre or Galileo)
• Qualities and Traits: Strong interpersonal skills and a customer-focused attitude.
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks efficiently.