Travel GDS Representative ( work onsite set-up)

Metacom Careers; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Metacom Careers in Pasig, Philippines is seeking a Travel GDS Customer Service Specialist to assist clients with booking and managing travel arrangements using GDS systems such as Amadeus, Sabre or Galileo.

You will deliver exceptional service through effective communication, ensure accuracy in reservations and transactions, maintain up-to-date knowledge of GDS functionalities and travel industry trends, and collaborate with teammates to enhance service delivery and streamline processes.

Qualifications

• High School diploma or equivalent preferred.
• 1-3 years of travel GDS customer service experience.
• Proficient with GDS systems (Amadeus, Sabre, Galileo).
• Strong interpersonal and customer-focused attitude.

Responsibilities

• Assist clients with booking and managing travel arrangements using GDS.
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Skills

Customer service

Education

High School diploma or equivalent

Tools

GDS systems (Amadeus, Sabre, Galileo)

Job description

Description

• Assist clients with booking and managing travel arrangements using Global Distribution Systems (GDS).
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 1-3 years in a Travel GDS customer service
• Skills and Competencies: Proficient in using GDS systems (such as Amadeus, Sabre or Galileo)
• Qualities and Traits: Strong interpersonal skills and a customer-focused attitude.
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks efficiently.