Travel GDS Representative

Metacom Careers; Philippines; Hybrid; PHP 335,000 - 502,000; Full time

Job summary

Metacom Careers is seeking a travel systems support specialist to serve as the primary contact for travel agencies using GDS. You will provide troubleshooting, training, and ongoing guidance on GDS functionalities to ensure smooth operations.

Based in the Philippines, the role offers office-based duties with possible remote work options. Strong communication and teamwork are essential to help agencies optimize performance and resolve issues promptly.

Qualifications

• High School Diploma or equivalent.
• 1–3 years in travel or customer service role.
• Familiarity with GDS systems (Amadeus, Sabre, Galileo).
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Office-based with potential remote work opportunities.

Responsibilities

• Act as a primary point of contact for travel agencies using GDS.
• Provide support and troubleshooting for GDS inquiries and issues.
• Conduct training sessions for new users on GDS functionalities.
• Maintain and update documentation related to travel systems and procedures.
• Assist in analyzing GDS data to optimize travel agency performance.

Skills

Strong communication

Interpersonal skills

Education

High School Diploma

Tools

GDS systems (Amadeus, Sabre, Galileo)

Job description

• Act as a primary point of contact for travel agencies using Global Distribution Systems (GDS).
• Provide support and troubleshooting for GDS inquiries and issues.
• Conduct training sessions for new users on GDS functionalities.
• Maintain and update documentation related to travel systems and procedures.
• Assist in analyzing GDS data to optimize travel agency performance.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:1-3 years in a travel or customer service role
• Skills and Competencies:Familiarity with GDS systems (e.g., Amadeus, Sabre, Galileo)
• Qualities and Traits:Strong communication and interpersonal skills
• Responsibilities and Duties:Ability to work effectively in a team-oriented environment
• Working Conditions:Office-based with potential remote work opportunities