Travel Experience Agent – Onsite | Paid Training & Growth

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000/month

Performance-based incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications in Quezon City is seeking Call Center Agents for a Travel Account to handle travel inquiries, flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email. This is an onsite, full-time role with shifting schedules and a competitive monthly salary up to ₱26,000, plus incentives and paid training from Day 1.

Locations include Main Site: Muñoz, Quezon City, with other sites across Quezon City, Pasig, Mandaluyong, Makati, and

Qualifications

• No BPO/call center experience required.
• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel inquiries, flight and hotel reservations, itinerary changes, and cancellations.
• Provide general support via phone, chat, or email.

Skills

English communication

Basic computer skills

Customer focus

Willing to work onsite

Shifting schedules

Education

High School to College Graduate

Job description

Caldwell Communications in Quezon City is seeking Call Center Agents for a Travel Account to handle travel inquiries, flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email. This is an onsite, full-time role with shifting schedules and a competitive monthly salary up to ₱26,000, plus incentives and paid training from Day 1.

Locations include Main Site: Muñoz, Quezon City, with other sites across Quezon City, Pasig, Mandaluyong, Makati, and