Travel Booking Experience Specialist | Non-Voice |One Day Process

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000/month

Performance-based incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications in Quezon City is seeking Call Center Agents for a Travel Account to handle travel inquiries, flight and hotel reservations, itinerary changes, cancellations, and general support via phone, chat, or email. This is an onsite, full-time role with shifting schedules and a competitive monthly salary up to ₱26,000, plus incentives and paid training from Day 1.

Locations include Main Site: Muñoz, Quezon City, with other sites across Quezon City, Pasig, Mandaluyong, Makati, and

Qualifications

• No BPO/call center experience required.
• Good English communication skills.
• Basic computer skills.
• Customer-focused and detail-oriented.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with travel inquiries, flight and hotel reservations, itinerary changes, and cancellations.
• Provide general support via phone, chat, or email.

Skills

English communication

Basic computer skills

Customer focus

Willing to work onsite

Shifting schedules

Education

High School to College Graduate

Job description

Call Center Agent Hiring | Travel Account

Quezon City | Onsite | Up to ₱26,000/month | Full-time

Why Join Us

• Earn up to ₱26,000/month
• Performance-based incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

We are hiring Call Center Agents for a Travel Account! If you're looking to build a career in the travel and customer service industry, this is your opportunity.

Locations

• Main Site: Muñoz, Quezon City
• Other Sites: Quezon City, Pasig, Mandaluyong, Makati, Manila

Job Overview

Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Requirements

• No BPO/call center experience required
• High School, Senior High School, College Undergraduate, or College Graduate
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Training

Paid training from Day 1 with full onboarding support.