Travel Coordinator & Customer Service Specialist

Recruitify_HR; Iloilo City; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Job summary

A leading recruitment company in Iloilo City is seeking a Customer Service Representative / Travel Associate. The role involves assisting customers with travel arrangements, providing excellent service while managing inquiries, and keeping informed about travel trends. Candidates should have 5-7 years of experience in customer service or travel coordination. A diploma in a relevant field is required. The position offers a salary up to 35K and various incentives.

Qualifications

• 5-7 years of experience in customer service or travel coordination.
• Proficient in using travel booking software and systems.
• Ability to work in a fast-paced environment and adapt to changing situations.

Responsibilities

• Assist customers with travel arrangements including flights, hotels, and car rentals.
• Provide excellent customer service by addressing inquiries and resolving issues effectively.
• Maintain up-to-date knowledge of travel regulations, destinations, and industry trends.

Skills

Strong communication skills

Interpersonal skills

Proficient in travel booking software

Problem-solving abilities

Customer-oriented mindset

Education

Diploma in a relevant field or equivalent experience

Job description

A leading recruitment company in Iloilo City is seeking a Customer Service Representative / Travel Associate. The role involves assisting customers with travel arrangements, providing excellent service while managing inquiries, and keeping informed about travel trends. Candidates should have 5-7 years of experience in customer service or travel coordination. A diploma in a relevant field is required. The position offers a salary up to 35K and various incentives.