Travel Concierge & Customer Support Specialist

Recruitify_HR; Taguig; On-site; PHP 355,446 - 425,754; Full time

Job summary

A recruitment firm is seeking a Customer Service Representative / Travel Associate in Taguig. The role involves assisting customers with travel inquiries, managing bookings, and providing excellent service. Candidates should have a Bachelor’s degree and between 1-3 years of experience in customer service or the travel industry. Key skills include strong communication and adaptability. Join us to help enhance the customer travel experience while staying updated on industry trends.

Qualifications

• 1–3 years of experience in customer service or travel industry.
• Ability to handle customer inquiries efficiently and professionally.

Responsibilities

• Assist customers with travel-related inquiries and provide solutions effectively.
• Manage bookings, reservations, and changes to travel itineraries.
• Provide excellent customer service and support throughout the travel experience.

Skills

Strong communication skills

Customer-focused attitude

Problem-solving

Adaptability to changing situations

Education

Bachelor’s degree in a relevant field

Job description

A recruitment firm is seeking a Customer Service Representative / Travel Associate in Taguig. The role involves assisting customers with travel inquiries, managing bookings, and providing excellent service. Candidates should have a Bachelor’s degree and between 1-3 years of experience in customer service or the travel industry. Key skills include strong communication and adaptability. Join us to help enhance the customer travel experience while staying updated on industry trends.