Travel Consultant

Across Travel Studio; San Juan; On-site; PHP 201,000 - 312,000; Full time

Job summary

Across Travel Studio in the Philippines is seeking a travel consultant to support customers with travel arrangements, provide knowledgeable sales assistance, and help deliver smooth booking experiences. You will work with airline and travel agency operations, communicating professionally with customers and partners.

The ideal candidate holds a Bachelor's degree in Tourism or related field, has experience in a travel environment, and is proficient with Amadeus, Sabre, Microsoft Office and Canva.

Qualifications

• Bachelor's degree in Tourism or related field.
• 1 year of experience in a travel agency or airline environment.
• Knowledge of sales and customer service practices.
• Excellent English communication skills, both oral and written.
• Familiarity with Amadeus and Sabre booking systems.
• Proficiency with Microsoft Office and Canva.
• Ability to work overtime and weekends for expos when required.

Responsibilities

• Assist customers with travel enquiries, bookings, itineraries, and related services.
• Provide sales support and recommend suitable travel products based on customer needs.
• Use Amadeus and Sabre booking systems to process and manage reservations accurately.
• Communicate professionally with customers and industry partners through oral and written channels.
• Prepare and maintain booking details, customer records, and travel documents.
• Support travel expos and other events, including weekend work when required.
• Use Microsoft Office and Canva to support daily administrative and promotional tasks.
• Work flexible hours and complete overtime when needed to meet business and customer requirements.

Skills

Sales and upselling

Customer service

English communication

Education

Bachelor's degree in Tourism

Tools

Amadeus

Sabre

Microsoft Office

Canva

Job description

About the role

Join a travel-focused team where you will support customers with travel arrangements, provide knowledgeable sales assistance, and help deliver smooth booking experiences. This role is suited to a tourism graduate who is confident communicating in English and familiar with airline or travel agency operations.

Key responsibilities

• Assist customers with travel enquiries, bookings, itineraries, and related services.
• Provide sales support and recommend suitable travel products based on customer needs.
• Use Amadeus and Sabre booking systems to process and manage reservations accurately.
• Communicate professionally with customers and industry partners through oral and written channels.
• Prepare and maintain booking details, customer records, and travel documents.
• Support travel expos and other events, including weekend work when required.
• Use Microsoft Office and Canva to support daily administrative and promotional tasks.
• Work flexible hours and complete overtime when needed to meet business and customer requirements.

What we're looking for

• Bachelor's degree in Tourism or a related course.
• Preferably at least one year of experience in a travel agency or airline environment.
• Knowledge of sales and customer service practices.
• Excellent English communication skills, both oral and written.
• Familiarity with Amadeus and Sabre booking systems.
• Computer literacy, including Microsoft Office and Canva.
• Flexibility to work overtime and during weekends for expos when required.
• Mandarin or Fookien language skills are an advantage.