Travel Claims Data Analyst - Insights & Resolution (Hybrid)

Amadeus; Makati; Hybrid; PHP 350,000 - 550,000; Full time

Job summary

Amadeus in Manila (BGC, Taguig) is seeking a Claims Data Associate to specialize in investigating claims arising from financial losses while using Amadeus systems. You will ensure accuracy of claims processing and deliver insights to improve decision-making.

The ideal candidate has a bachelor's in Tourism or equivalent, at least 1 year airline/travel industry experience with Amadeus, and strong analytical skills.

Qualifications

• Bachelor's degree in Tourism or equivalent.
• Minimum 1 year airline/travel industry experience using Amadeus.
• Working knowledge in claims processing and investigation in the travel/airline industry.
• Understanding of airline industry, agency environment and ticketing.
• Knowledgeable on Amadeus Ticket Changer.

Responsibilities

• Investigate claims and provide resolutions for Amadeus customers.
• Perform quality analysis and checks on claim records.
• Observe compliance of processes to achieve targets.
• Collaborate with customers, claims payment, and operations teams.

Skills

Analytical skills

Problem solving

Project management

GDS knowledge

Amadeus knowledge

Travel industry experience

Hybrid work flexibility

Education

Bachelor's degree in Tourism or equivalent

Tools

Amadeus

GDS

Job description

Amadeus in Manila (BGC, Taguig) is seeking a Claims Data Associate to specialize in investigating claims arising from financial losses while using Amadeus systems. You will ensure accuracy of claims processing and deliver insights to improve decision-making.

The ideal candidate has a bachelor's in Tourism or equivalent, at least 1 year airline/travel industry experience with Amadeus, and strong analytical skills.