Travel Campaign Team Leader – Onsite BPO (2+ yrs)

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 446,400 - 781,200; Full time

Job summary

RSD Human Resource Management Consultancy in Pasay City, Metro Manila, Philippines, seeks a Team Leader – Travel Campaign to head a customer service team on travel accounts. Onsite work at Mall of Asia Complex, Harbor Dr, Pasay City, aims to boost service levels and productivity while coaching staff for optimal customer experiences.

The role requires 1–2 years in BPO Team Lead/Assistant Manager for Travel Campaign and at least a year of GDS experience, with a minimum 2 years of college

Qualifications

• Education: At least 2 years in college (no back subjects).
• Experience: 1–2 years BPO Team Lead/Assistant Manager for Travel Campaign with at least a year of GDS experience
• Work Set-Up: Onsite.

Responsibilities

• Lead and manage a team of customer service or sales representatives supporting travel-related accounts.
• Drive team performance, achieve service and productivity targets, coach team members, and ensure excellent customer experiences.

Skills

Team leadership

Coaching

Customer service

Education

2-year college education

Job description

RSD Human Resource Management Consultancy in Pasay City, Metro Manila, Philippines, seeks a Team Leader – Travel Campaign to head a customer service team on travel accounts. Onsite work at Mall of Asia Complex, Harbor Dr, Pasay City, aims to boost service levels and productivity while coaching staff for optimal customer experiences.

The role requires 1–2 years in BPO Team Lead/Assistant Manager for Travel Campaign and at least a year of GDS experience, with a minimum 2 years of college