Team Leader - Travel Campaign

RSD Human Resource Management Consultancy

Pasay

On-site

PHP 446,400 - 781,200

Full time

14 days+
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Job summary

RSD Human Resource Management Consultancy in Pasay City, Metro Manila, Philippines, seeks a Team Leader – Travel Campaign to head a customer service team on travel accounts. Onsite work at Mall of Asia Complex, Harbor Dr, Pasay City, aims to boost service levels and productivity while coaching staff for optimal customer experiences.

The role requires 1–2 years in BPO Team Lead/Assistant Manager for Travel Campaign and at least a year of GDS experience, with a minimum 2 years of college

Qualifications

  • Education: At least 2 years in college (no back subjects).
  • Experience: 1–2 years BPO Team Lead/Assistant Manager for Travel Campaign with at least a year of GDS experience
  • Work Set-Up: Onsite.

Responsibilities

  • Lead and manage a team of customer service or sales representatives supporting travel-related accounts.
  • Drive team performance, achieve service and productivity targets, coach team members, and ensure excellent customer experiences.

Skills

Team leadership
Coaching
Customer service

Education

2-year college education

Job description

RSD Human Resource Management Consultancy

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description
Government Mandated Benefits
Professional Development

Job Training

The Team Leader – Travel Campaign is responsible for leading and managing a team of customer service or sales representatives supporting travel-related accounts. The role focuses on driving team performance, achieving service and productivity targets, coaching team members, and ensuring excellent customer experiences.

Qualifications:

Education: At least 2 years in college (no back subjects).

Experience: 1–2 years BPO Team Lead/Assistant Manager for Travel Campaign with at least a year of GDS experience

Work Set-Up: Onsite.

Working Location

Mall of Asia Complex, Harbor Dr, Pasay City, 1300 Metro Manila, Philippines

RDS Human Resource Management Consultancy

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