Travel Booking Specialist - Cruise & Customer Care

Teleperformance; Pasay; In loco; PHP 301.000 - 502.000; Tempo pieno

Vantaggi offerti da questo lavoro

Earn up to PHP45K monthly + incentives

HMO

Career growth opportunities

Descrizione del lavoro

Teleperformance is seeking a motivated Customer Expert to handle outbound calls, understand travel needs, and promote cruise packages with competitive pricing.

You will guide customers through booking, assist with cabin upgrades, maintain records, and nurture relationships to encourage repeat travel, all while working on-site in Metro Manila. The role offers incentives and growth opportunities, with HMO coverage as part of benefits.

Competenze

• Graduate of at least High School or Senior High School.
• At least 6 months of outbound sales experience (BPO, Real Estate, Car sales).
• Amenable to work on-site.

Mansioni

• Contact warm leads and potential customers via outbound calls to understand travel preferences.
• Promote cruise packages, itineraries, pricing, promotions, and travel options.
• Assist customers through booking and reservation, including cabin upgrades and additional amenities.
• Maintain accurate customer records and provide excellent customer service.
• Build lasting customer relationships to encourage repeat bookings and retain clients.

Conoscenze

Outbound sales

Customer service

Communication skills

Formazione

High School diploma

Descrizione del lavoro

Teleperformance is seeking a motivated Customer Expert to handle outbound calls, understand travel needs, and promote cruise packages with competitive pricing.

You will guide customers through booking, assist with cabin upgrades, maintain records, and nurture relationships to encourage repeat travel, all while working on-site in Metro Manila. The role offers incentives and growth opportunities, with HMO coverage as part of benefits.