Travel Associate - Back Office

dnata Travel Inc.; Mabalacat; On-site; PHP 180,000 - 300,000; Full time

Job summary

dnata Travel Inc. is seeking a detail-oriented data coordinator who will capture and confirm data about room types, rate plans, inventory, booking policies, property amenities, onsite services, and contact information, coordinating with department heads to gather information and complete a data checklist to ensure accuracy.

The role requires strong English writing, proficient MS Word/Excel/Outlook, and the ability to work a shifting schedule.

Qualifications

• Applicants must be willing to work and relocate to Clark, Pampanga.
• High school diploma/GED required (College degree preferred).
• Fresh Graduates are encouraged to apply.
• Preferably Travel, IT and Accounting related courses.
• Must be keen to details and problem solving skills.
• Must have a minimum of 30 WPM typing speed.
• Must have very good written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook required.
• Strong English editorial skills is a plus
• Must be willing to work on shifting schedule.
• Must be willing to work on holidays and weekends.

Responsibilities

• Capture and confirm data about room types, rate plans, rates, inventory, booking policies, property amenities, onsite services, and contact information – this involves coordinating with department heads to gather information as well as answering a checklist to ensure requisite data-gathering.
• Understand different hotel/property types and their services and amenities
• Makes effective decisions within his/her authority supporting superiors, escape as necessary, investigates and takes action to meet business needs.
• Be highly effective in managing multiple tasks simultaneously.
• A problem-solver who can make independent decisions, be able to actively listen, and communicate clearly and concisely.
• Flexibility and willingness to assist where and when needed as directed by Line Manager/TL.
• Ability to work and thrive in a multi-tasked, fast paced environment.
• Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis
• Coordinate and discuss with the Team Leader and Purchasing Manager any discrepancies on the contract to avoid misinterpretations as well as errors or limitations that prevent the loading of the contracts and follow through to resolution.
• Work efficiently towards daily/weekly targets; complete all work to quality standards; focus on continuous improvement
• Perform related duties may be assigned

Skills

Detail-oriented

Problem solving

Multitasking

Strong English editing

Typing 30 WPM

Written communication

Education

High school diploma/GED

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Minimum Requirements

• Applicants must be willing to work and relocate to Clark, Pampanga.
• High school diploma/GED required (College degree preferred)
• Fresh Graduates are encouraged to apply.
• Preferably Travel, IT and Accounting related courses.
• Must be keen to details and problem solving skills.
• Must have a minimum of 30 WPM typing speed.
• Must have very good written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook required.
• Strong English editorial skills is a plus
• Must be willing to work on shifting schedule.
• Must be willing to work on holidays and weekends.

Key Responsibilities and Accountabilities

• Capture and confirm data about room types, rate plans, rates, inventory, booking policies, property amenities, onsite services, and contact information – this involves coordinating with department heads to gather information as well as answering a checklist to ensure requisite data-gathering.
• Understand different hotel/property types and their services and amenities
• Makes effective decisions within his/her authority supporting superiors, escape as necessary, investigates and takes action to meet business needs.
• Be highly effective in managing multiple tasks simultaneously.
• A problem-solver who can make independent decisions, be able to actively listen, and communicate clearly and concisely.
• Flexibility and willingness to assist where and when needed as directed by Line Manager/TL.
• Ability to work and thrive in a multi-tasked, fast paced environment.
• Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis
• Coordinate and discuss with the Team Leader and Purchasing Manager any discrepancies on the contract to avoid misinterpretations as well as errors or limitations that prevent the loading of the contracts and follow through to resolution.
• Work efficiently towards daily/weekly targets; complete all work to quality standards; focus on continuous improvement
• Perform related duties may be assigned