Travel Associate. Customer Service.

Recruitify_HR; Manila; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Free Meals

Sleeping Quarters

Job summary

A recruitment firm in Manila is seeking a skilled Travel Coordinator to assist clients with travel arrangements, ensuring high-quality service. The ideal candidate will have 5-8 years of experience, a high school diploma, and strong skills in communication and travel booking software. Responsibilities include managing bookings, customer inquiries, and travel documentation while ensuring client satisfaction. This full-time role offers various employee recognition perks and health benefits.

Qualifications

• 5-8 years of experience in travel coordination or a related field.
• Proven ability to manage multiple tasks effectively.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail-oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.

Responsibilities

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Skills

Strong communication and interpersonal skills

Proficiency in travel booking software

Detail-oriented with excellent organizational skills

Ability to work in a fast-paced environment

Education

High School diploma or equivalent

Tools

Travel booking software

Job description

On-site - Manila 5-10 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 5–8 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail-oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.

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