Travel Associate. Customer Service.

Recruitify_HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A travel services provider in Makati is seeking an experienced travel agent to assist clients with planning and booking travel arrangements. This includes flights, accommodations, and activities, ensuring customer satisfaction through exceptional service. The ideal candidate should have a high school diploma and 5-8 years of relevant experience, along with strong communication skills and proficiency in travel booking software. This is a full-time, on-site position.

Qualifications

• 5-8 years of experience in travel planning and customer service.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist clients in planning and booking travel arrangements.
• Provide exceptional customer service and address inquiries.
• Handle documentation for visa applications and travel insurance.

Skills

Strong communication skills

Proficiency in travel booking software

Detail-oriented

Excellent organizational skills

Education

High School diploma or equivalent

Job description

On-site - Makati 5-10 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 5–8 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail-oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.

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