Travel Associate. Customer Service.

Recruitify_HR; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Job summary

A recruitment agency is seeking an experienced Travel Consultant in the Philippines to assist clients with travel arrangements, including booking flights and accommodations. The ideal candidate has 5–8 years of experience and a high school diploma. Strong communication and interpersonal skills are essential, along with proficiency in travel booking software. Responsibilities include providing excellent customer service and ensuring client satisfaction throughout the travel process.

Qualifications

• 5–8 years of experience in travel planning and booking.
• Detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist clients in planning and booking travel arrangements including flights and accommodations.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Maintain knowledge of different travel destinations and associated pricing.
• Handle documentation for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Skills

Strong communication skills

Interpersonal skills

Proficiency in travel booking software

Education

High School diploma or equivalent

Job description

Description

• Assist clients in planning and booking travel arrangements including flights, accommodations, and activities.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of various travel destinations and pricing to offer informed recommendations.
• Handle necessary documentation and processes for visa applications and travel insurance.
• Ensure customer satisfaction by managing bookings and following up post-travel.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 5–8 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in travel booking software.
• Qualities and Traits: Detail‑oriented with excellent organizational skills.
• Responsibilities and Duties: Ability to work in a fast‑paced environment and manage multiple tasks effectively.