Transformation Manager

Bounty Fresh Group Holdings, Inc.; Philippines; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Bounty Fresh Group Holdings, Inc. in the Philippines seeks a Transformation Manager to lead the people side of change during projects, process improvements, or technology rollouts. You will minimize resistance, maximize adoption, and ensure business benefits are realized.

The role focuses on stakeholder engagement, training, and user enablement, with measurable adoption metrics and ongoing improvement across the organization.

Qualifications

• Bachelor's degree in business, management, engineering, IT, or a related field.
• Experience with PROSCI, ADKAR, or Kotter change frameworks.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to analyze adoption metrics and feedback for improvements.
• Background in project management or business transformation.

Responsibilities

• Develop and execute change management plans aligned with project goals.
• Identify risks and resistance points; create mitigation strategies.
• Conduct change impact and readiness assessments.
• Identify key stakeholders and build relationships.
• Develop clear communication plans (emails, FAQs, workshops).
• Facilitate feedback loops to address concerns and improve adoption.
• Design and deliver training programs to support end-user adoption.
• Develop training materials, guides, FAQs, and support resources.
• Organize workshops, webinars, and hands-on sessions for knowledge transfer.
• Enhance user experience and monitor adoption rates.
• Establish post-go-live support and champion networks.
• Conduct post-implementation reviews and capture lessons learned.
• Work with leadership to embed change into organizational culture.

Skills

Change management

Stakeholder management

Communication

Training design

User enablement

Analytics

Education

Bachelor's degree

Job description

The Transformation Manager is responsible for managing the people side of change in an organization, ensuring smooth transitions during project implementations, process improvements, or technology rollouts. Their role focuses on minimizing resistance, maximizing adoption, and ensuring business benefits are realized.

Duties and Responsibilities:

• Develop and execute change management plans, ensuring alignment with project goals.
• Identify risks and resistance points, developing mitigation strategies.
• Conduct change impact and readiness assessments.

Stakeholder Engagement & Communication

• Identify key stakeholders and build strong relationships.
• Develop clear, engaging communication plans (emails, FAQs, workshops, etc.).
• Facilitate feedback loops to address concerns and improve adoption.

Training & User Enablement

• Design and deliver training programs to support end-user adoption.
• Develop training materials, user guides, FAQs, and other support resources.
• Organize workshops, webinars, and hands‑on sessions for knowledge transfer.

User Experience & Adoption Support

• Ensure a smooth transition by enhancing the user experience.
• Gather user feedback and provide continuous improvement recommendations.
• Monitor adoption rates and track key success metrics.
• Establish mechanisms for sustained adoption (champion networks, post-go-live support, etc.).
• Conduct post-implementation reviews and collect lessons learned.
• Work with leadership to integrate change into organizational culture.

KEY QUALIFICATIONS

• Bachelor’s degree in business, management, engineering, IT, or a related field.
• Experience in change management methodologies (e.g., PROSCI, ADKAR, Kotter).
• Strong communication, facilitation, and stakeholder management skills.
• Knowledge of training and user experience best practices.
• Ability to analyze adoption metrics and user feedback.
• Background in project management, organizational development, or business transformation.

WORK ARRANGEMENT: FULL ONSITE IN BGC, TAGUIG | MON-FRI | DAYSHIFT