Training Specialist

Globalmedicalva; Quezon City; On-site; PHP 498,110 - 596,638; Full time

Benefits offered by this job

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

Job summary

A leading online training provider is looking for a Training Specialist in Quezon City, Philippines. The role focuses on delivering and organizing training for Virtual Assistants to ensure they acquire necessary soft skills and product knowledge. Responsibilities include managing training sessions, overseeing learning progress, and performing coaching. The ideal candidate will have excellent English communication skills and two years of relevant experience. The job offers a monthly rate up to $850, with potential for performance-based increases and remote work.

Qualifications

• Excellent at both oral and verbal communication.
• Proficient in Google Workspace and Zoom.
• Experience in training preferred, with at least 2 years in the field.

Responsibilities

• Deliver training to Virtual Assistants.
• Manage classrooms effectively.
• Conduct coaching sessions as part of performance management.

Skills

Excellent English communication skills

Excellent skills in Google Workspace and Zoom

Highly organized

Education

Training work experience: 2 years as Trainer or better

Job description

A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions.

TASKS:

• Training Delivery
• Classroom Management
• Performance Management which includes coaching sessions with the VAs
• Assist and contribute to training needs analysis, creating and updating training materials
• Reinforce policies and procedures
• Interdepartmental communication and collaboration
• Administrative tasks (learning management system, onboarding and off boarding)

QUALIFICATIONS:

• Excellent English communication skills; both oral and verbal skills
• Excellent skills in Google Workspace and Zoom
• Highly organized
• Preferred training work experience: 2 years as Trainer or better

MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM
  • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
  • Computer Memory/RAM: 8.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Ventura
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
  • OPTION 1 (BACKUP SYSTEM):
    • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: at least Windows 11 64-bit or macOS Ventura
    • Headset: Any USB-type headset with noise-cancelling feature (Optional)
  • OPTION 2 (POWER SUPPLY - UPS):
    • Must be capable of powering your work station for at least 3 hours
    • Typically a device with 240Wh or higher will be sufficient
    • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
• PRIMARY INTERNET CONNECTION
  • DSL / Fiber Connection - Minimum of 100mb/s contracted
• BACK-UP INTERNET CONNECTION
  • Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

• PRIMARY SYSTEM
  • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
  • Computer Memory/RAM: 16.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
  • OPTION 1 (BACKUP SYSTEM):
    • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
    • Computer Memory/RAM: 16.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
  • OPTION 2 (POWER SUPPLY - UPS):
    • Must be capable of powering your work station for at least 3 hours
    • Typically a device with 240Wh or higher will be sufficient
    • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
• PRIMARY INTERNET CONNECTION
  • DSL / Fiber Connection - Minimum of 500mb/s contracted
• BACK-UP INTERNET CONNECTION
  • Minimum of 20mb/s (Cell or wired)

RATE AND REWARDS:

• Rate is as high as $850 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase
• Permanent Work From Home