Training and Development Officer

LED Management Training Services Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A training service company in the Philippines is looking for a Training Facilitator to assist in planning and conducting training sessions for retail staff. The role involves coaching on product knowledge, monitoring performance, and maintaining training materials. The ideal candidate will have a Bachelor's degree in HR or Business and experience in training or retail supervision. Strong communication and leadership skills are essential.

Qualifications

• Experience in training, coaching, or retail sales supervision.
• Knowledge of retail operations and water purifier products is a plus.
• Ability to motivate and develop a high-performing sales team.

Responsibilities

• Assist in planning and conducting training sessions for new and existing retail staff.
• Provide hands-on coaching on product knowledge, sales techniques, and customer service.
• Monitor employee performance and give constructive feedback.
• Maintain training schedules, materials, and records.
• Ensure consistent application of sales standards and company policies.
• Report training outcomes and staff progress to management.

Skills

Training and development

Coaching and mentoring

Sales techniques

Communication skills

Leadership

Education

Bachelor’s degree in HR, Business, or related field

Job description

Responsibilities

• Assist in planning and conducting training sessions for new and existing retail staff.
• Provide hands-on coaching on product knowledge, sales techniques, and customer service.
• Monitor employee performance and give constructive feedback.
• Maintain training schedules, materials, and records.
• Ensure consistent application of sales standards and company policies.
• Report training outcomes and staff progress to management.

Qualifications

• Bachelor’s degree in HR, Business, or related field preferred.
• Experience in training, coaching, or retail sales supervision.
• Strong communication, presentation, and leadership skills.
• Knowledge of retail operations and water purifier products is a plus.
• Ability to motivate and develop a high-performing sales team.