Trainer (RCM – Healthcare Account)

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance (HMO)

Employee Recognition and Rewards

Flexible Working Hours

Job summary

A recruitment outsourcing company in Quezon City is seeking a Trainer for RCM – Healthcare Account. This role involves effective training for new hires and existing employees on RCM processes. Qualified candidates should have 3-5 years of experience in US medical billing and strong communication skills. The company offers a full-time, on-site position with a fast start date and flexible working hours.

Qualifications

• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role.
• Strong understanding of RCM workflows and call center operations.
• Able to manage multiple training batches and adjust to various learning styles.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and conduct classroom and virtual sessions.
• Evaluate learning outcomes and support team leaders to achieve operational targets.

Skills

Medical billing

Training and mentoring

RCM workflows

Call center operations

Presentation skills

Communication skills

Facilitation skills

MS Office proficiency

LMS platforms familiarity

Education

High school graduate or above

Tools

MS Office (PowerPoint, Excel)

LMS platforms

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Qualifications:

• High school graduate or above; certification in medical billing or healthcare administration preferred
• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role
• Strong understanding of RCM workflows and call center operations
• Excellent presentation, communication, and facilitation skills
• Proficient in MS Office (PowerPoint, Excel) and familiar with LMS platforms
• Able to manage multiple training batches and adjust to various learning styles

Responsibilities:

The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations. This role involves designing training materials, conducting classroom and virtual sessions, evaluating learning outcomes, and supporting team leaders to achieve operational targets.

Schedule: Shifting (including weekends and holidays)

Target Start Date: ASAP

Call Centre MS office Medical Billing RCM workflows LMS platforms

Working Location