Trainer (RCM – Healthcare Account)

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading recruitment outsourcing company in Muntinlupa is seeking a Trainer for their Healthcare Account to deliver effective training sessions. Candidates should have 3–5 years of experience in US medical billing and strong presentation and communication skills. The position involves designing training materials and evaluating learning outcomes. This full-time role requires a high school diploma and offers on-site work in a dynamic environment with shifting schedules.

Qualifications

• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role.
• Strong understanding of RCM workflows and call center operations.

Responsibilities

• Deliver training sessions to new hires and existing employees.
• Design training materials and conduct classroom and virtual sessions.
• Evaluate learning outcomes and support team leaders to achieve operational targets.

Skills

Excellent presentation skills

Communication skills

Facilitation skills

Ability to manage multiple training batches

Education

High school graduate or above

Certification in medical billing or healthcare administration

Tools

MS Office (PowerPoint, Excel)

LMS platforms

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Muntinlupa 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Synlink Recruitment is looking for a Trainer (RCM – Healthcare Account) to deliver effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations.

Qualifications

• High school graduate or above; certification in medical billing or healthcare administration preferred
• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role
• Strong understanding of RCM workflows and call center operations
• Excellent presentation, communication, and facilitation skills
• Proficient in MS Office (PowerPoint, Excel) and familiar with LMS platforms
• Able to manage multiple training batches and adjust to various learning styles

Responsibilities

The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations. This role involves designing training materials, conducting classroom and virtual sessions, evaluating learning outcomes, and supporting team leaders to achieve operational targets.

Schedule: Shifting (including weekends and holidays)

Target Start Date: ASAP

Working Location

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