Trainer (RCM – Healthcare Account)

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

A recruitment and outsourcing company in Pasig is seeking a Trainer (RCM – Healthcare Account) to facilitate training sessions for new hires and existing staff. The ideal candidate has 3-5 years of US medical billing experience and strong presentation skills, along with the ability to create effective training materials. This role will require flexible scheduling, including weekends and holidays.

Qualifications

• 3–5 years experience in US medical billing, including 1–2 years in training or mentoring.
• Strong understanding of RCM workflows and call center operations.
• Ability to manage multiple training batches and adjust to various learning styles.
• Excellent presentation, communication, and facilitation skills.
• Proficient in MS Office and familiar with LMS platforms.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and evaluate learning outcomes.
• Support team leaders to achieve operational targets.
• Support team leaders to achieve operational targets.
• Coordinate with LMS and use MS Office to create engaging content.

Skills

Presentation skills

Communication skills

Facilitation skills

Facilitation

Multibatch training management

Education

High school diploma or above

Certification in medical billing or healthcare administration

Tools

MS Office

LMS platforms

PowerPoint

Excel

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site – Pasig

3‑5 Years Experience, High School/Senior High School

Job Description

The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations. This role involves designing training materials, conducting classroom and virtual sessions, evaluating learning outcomes, and supporting team leaders to achieve operational targets.

Qualifications

• High school graduate or above; certification in medical billing or healthcare administration preferred
• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role
• Strong understanding of RCM workflows and call center operations
• Excellent presentation, communication, and facilitation skills
• Proficient in MS Office (PowerPoint, Excel) and familiar with LMS platforms
• Able to manage multiple training batches and adjust to various learning styles

Schedule

Shifting (including weekends and holidays)

Target Start Date

ASAP