RCM Training Lead — Healthcare Accounts

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance (HMO)

Employee Recognition and Rewards

Flexible Working Hours

Job summary

A recruitment outsourcing company in Quezon City is seeking a Trainer for RCM – Healthcare Account. This role involves effective training for new hires and existing employees on RCM processes. Qualified candidates should have 3-5 years of experience in US medical billing and strong communication skills. The company offers a full-time, on-site position with a fast start date and flexible working hours.

Qualifications

• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role.
• Strong understanding of RCM workflows and call center operations.
• Able to manage multiple training batches and adjust to various learning styles.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and conduct classroom and virtual sessions.
• Evaluate learning outcomes and support team leaders to achieve operational targets.

Skills

Medical billing

Training and mentoring

RCM workflows

Call center operations

Presentation skills

Communication skills

Facilitation skills

MS Office proficiency

LMS platforms familiarity

Education

High school graduate or above

Tools

MS Office (PowerPoint, Excel)

LMS platforms

Job description

A recruitment outsourcing company in Quezon City is seeking a Trainer for RCM – Healthcare Account. This role involves effective training for new hires and existing employees on RCM processes. Qualified candidates should have 3-5 years of experience in US medical billing and strong communication skills. The company offers a full-time, on-site position with a fast start date and flexible working hours.