Trainer (RCM – Healthcare Account)

Synlink Recruitment Outsourcing Co.; Mandaluyong; On-site; PHP 334,800 - 502,200; Full time

Job summary

A recruitment outsourcing company in Mandaluyong is seeking a Trainer for their RCM – Healthcare Account. The Trainer will deliver effective training sessions, design materials, and evaluate learning outcomes. Candidates should have 3–5 years of US medical billing experience and certification in medical billing or healthcare administration is preferred. This role involves shifting schedules, including weekends and holidays.

Qualifications

• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role.
• Able to manage multiple training batches and adapt to various learning styles.
• Strong understanding of call center operations.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and evaluate learning outcomes.
• Support team leaders to achieve operational targets.

Skills

US medical billing experience

Training and mentoring skills

Communication and presentation

Proficient in MS Office

Understanding RCM workflows

Education

High school graduate or above

Certification in medical billing or healthcare administration

Tools

MS Office

LMS platforms

Job description

• High school graduate or above; certification in medical billing or healthcare administration preferred
• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role
• Strong understanding of RCM workflows and call center operations
• Excellent presentation, communication, and facilitation skills
• Proficient in MS Office (PowerPoint, Excel) and familiar with LMS platforms
• Able to manage multiple training batches and adjust to various learning styles

Job Description:

The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations. This role involves designing training materials, conducting classroom and virtual sessions, evaluating learning outcomes, and supporting team leaders to achieve operational targets.

Schedule: Shifting (including weekends and holidays)

Target Start Date: ASAP